Support

The Purplewire support team is here to help when you need a hand. To contact us please do one of the following:

• Call the dedicated support line, M-F, from 9am - 5pm EST at 315-234-0079 x345
• Email any time at: support@purplewire.com
• If you're an MOW Scheduler site administrator or volunteer coordinator, use the Scheduler Help Desk from the Help and Support menu of your Scheduler site.

As a cloud applications provider, we are committed to maximizing uptime and application availability. Our systems are monitored on a 24x7 basis, with engineers on call to address any infrastructure issues.